Where are you going with this?
Jul. 13th, 2005 12:25 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
litchHmm
Started getting grump again this morning after I got in to work. Which is wierd because as I was driving in I saw a woman with a 3-4 month old blond lab in the back of a pickup and was delighted to see the dog stick its nose out past the side into the wind the back off and bark at it then stick it's nose back out again. I let myself revel in the delight of seeing that while driving down a nice road on my way into a job that I like that pretty much pays my bills.
Then I got in and started doing things and people started coming up and asking me things and I got glowerous. There are lots of reasons for this to irk me. Formost, I hate when people ask me questions I don't know the answer too, the only thing worse than that are when they ask me a question and I think I know the answer and I turn out to be wrong. Then there is the sense I have that while the local folk like and appreciate me the people back in Redwood City don't or at least consider me more trouble than useful, a marginal employee. My manager knows I rock, but when he gets hit by a bus I'm screwed.
Adding to that, my manager is in a conference room doing phone interviews and is not to be disturbed so everyone is coming to me for administrative as well as technical questions. We really don't have much in the way of a functional QA department, so the normal escalation path for a software company (support->QA->Engineering) means that support has to go to engineering for questions and they get snippy as hell about anything that gets escalated that hasn't been completely vetted to make sure it is a software bug and not a case of working as poorly designed.
Engineering is always interested in writing new code for the upcoming release, they hate to be bothered with fixing problems in existing code, that's much harder and inordinatly more complicated. And of course since QA is not quite there things make it into production that shouldn't and so we wind up with a fair amount of gunk to kick back to them.
Started getting grump again this morning after I got in to work. Which is wierd because as I was driving in I saw a woman with a 3-4 month old blond lab in the back of a pickup and was delighted to see the dog stick its nose out past the side into the wind the back off and bark at it then stick it's nose back out again. I let myself revel in the delight of seeing that while driving down a nice road on my way into a job that I like that pretty much pays my bills.
Then I got in and started doing things and people started coming up and asking me things and I got glowerous. There are lots of reasons for this to irk me. Formost, I hate when people ask me questions I don't know the answer too, the only thing worse than that are when they ask me a question and I think I know the answer and I turn out to be wrong. Then there is the sense I have that while the local folk like and appreciate me the people back in Redwood City don't or at least consider me more trouble than useful, a marginal employee. My manager knows I rock, but when he gets hit by a bus I'm screwed.
Adding to that, my manager is in a conference room doing phone interviews and is not to be disturbed so everyone is coming to me for administrative as well as technical questions. We really don't have much in the way of a functional QA department, so the normal escalation path for a software company (support->QA->Engineering) means that support has to go to engineering for questions and they get snippy as hell about anything that gets escalated that hasn't been completely vetted to make sure it is a software bug and not a case of working as poorly designed.
Engineering is always interested in writing new code for the upcoming release, they hate to be bothered with fixing problems in existing code, that's much harder and inordinatly more complicated. And of course since QA is not quite there things make it into production that shouldn't and so we wind up with a fair amount of gunk to kick back to them.
